Amman, Sep. 28 (Petra) – Minister of Social Development and Chairperson of Board of Directors of National Aid Fund (NAF), Wafa Bani Mustafa, said the ongoing efforts aim to alleviate burden on the fund's beneficiaries and impoverished households and facilitate their access to available services, which are integrated in the NAF's digital transformation.
Launching the Emergency Aid Service on Sunday, she noted the new service comes within the framework of implementing Jordan Social Protection Strategy (2025-2033) and covers six cases: Fire, death, forced loss of income, academic excellence, dispute-related tribal relocation, and imprisonment of the household head.
Bani Mustafa added that the e-service is provided through an e-platform and is available to all target groups.
The minister noted NAF beneficiaries and other needy families, who meet the eligibility requirements, can apply "easily and conveniently." On its goals, she stated the service came to respond to needs of families facing exceptional circumstances and requiring urgent intervention.
Bani Mustafa said the number of requests sent to the NAF for emergency cash assistance exceeds 400 per month, adding that this platform allows target groups to apply and register online without the need to visit the fund's branches across the Kingdom.
Praising "effective" partnership with Ministry of Digital Economy in implementing this service, she highlighted NAF's "unrelenting" efforts to alleviate burden on target groups by streamlining delivery of cash assistance to eligible groups "with less effort and in a shorter time." In turn, NAF Director General, Khitam Shneikat, said the service aligns with the public sector's roadmap for digital transformation and efforts to improve the quality of services.
Shneikat underlined importance of digital shift in the NAF's services, which would ease burden on needy households.
80% of the required data comes from connection with the Unified National Registry, she noted, adding that the service will be provided under a set of governed procedures, within a minimum 1-day period up to maximum 7 days for incomplete cases.
//Petra// AG
